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Return and Refund Policy

Last updated: May 21, 2026

Thank you for shopping at Piccirillo Center.

If for any reason you are not completely satisfied with your purchase, we invite you to review our policy on refunds and returns. The following terms are applicable for any products that you purchased from us.

1. Interpretation and Definitions

Interpretation

Words with initial capitalization have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or plural form.

Definitions

For the purposes of this Return and Refund Policy:

  • Company (referred to as either "the Company", "We", "Us", or "Our" in this Agreement) refers to Piccirillo Center, Bethlehem, Holy Land.

  • Goods refer to the items offered for sale on our Website.

  • Orders mean a request by You to purchase Goods from Us.

  • Website refers to Piccirillo Center, accessible from https://piccirillocenter.com/

  • You means the individual accessing or using our Website, or the company/legal entity on behalf of which such individual is accessing the site.

2. Your Order Cancellation Rights

You are entitled to cancel your Order within 7 days without giving any reason for doing so.

The deadline for cancelling an Order is 7 days from the date on which you received the Goods, or on which a third party you have appointed (who is not the carrier) takes physical possession of the product delivered.

How to Cancel

To exercise your right of cancellation, you must inform us of your decision by means of a clear statement. You can inform us by:

We will reimburse you no later than 14 days from the day on which we receive the returned Goods. We will use the same means of payment that you used for the Order, and you will not incur any fees for such reimbursement.

3. Conditions for Returns

To ensure the Goods are eligible for a return, please make sure that:

  • The Goods were purchased in the last 7 days.

  • The Goods are in their original packaging.

Non-Returnable Items

The following Goods cannot be returned:

  • Goods made to your specifications or clearly personalized.

  • Goods which by their nature are not suitable to be returned, deteriorate rapidly, or where the expiry date has passed.

  • Goods which are not suitable for return due to health protection or hygiene reasons, if they were unsealed after delivery.

  • Goods which, after delivery, are by their nature inseparably mixed with other items.

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions at our sole discretion.

Note on Sale Items: Only regular-priced Goods may be refunded. Unfortunately, Goods on sale cannot be refunded. This exclusion may not apply to you if it is not permitted by your local applicable law.

4. Shipping & Returning Goods

You are responsible for the cost and risk of returning the Goods to us. Please send all returns to the following address:

Piccirillo Center

Bethlehem, Holy Land

We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, we highly recommend using an insured and trackable mail service. We are unable to issue a refund without actual receipt of the Goods or valid proof of received return delivery.

5. Gift Returns

  • If the Goods were marked as a gift when purchased and shipped directly to you, you will receive a gift credit for the value of your return. Once the returned product is received, a gift certificate will be mailed to you.

  • If the Goods were not marked as a gift when purchased, or the gift giver had the Order shipped to themselves to give to you later, we will send the refund directly to the gift giver.

6. Contact Us

If you have any questions about our Returns and Refunds Policy, please feel free to reach out to us: